Motorists have long been accustomed to trust only certain gas stations, are blacklisted and ratings firms. Unfortunately, no one is insured against breakage due to poor quality fuel. The other day my car broke down after refueling at the gas station near his home. This column is not in doubt, as my friends and I have already bought petrol here. But the car drove just a couple of feet and stalled. Second attempt was the last to be got - the car got me back. Looking back, I saw two more zaglohshie machines, one of these enterprising employees of the nearby service center is pushed in the box. Paying money into cash, and receiving in exchange a check, a driver and gas stations take legal sale and purchase of goods. This transaction is governed by the Civil Code (except when the vehicle is used for business purposes) and the RF Law "On Protection of Consumer Rights. If the machine is stalled right at the gas station, you must certify that fact in a special act (in any form), which will sign the automobile owner and a representative of the gas station. In conversation with the administration, and better yet the owner of the filling, it is necessary to mention Article 14, whereby damage to life, health or property of the consumer as a result of design, production, prescription or other defects of the goods (works, services) shall be reimbursed in full. If the latter is unlocked, you can call the police, arguing a call violation of Art. 14.4 and 14.7 of the Administrative Code (sale of goods of inferior quality, and consumer fraud). With the recorded facts of a car break down in the place of refueling will be easier to prove their case. As evidence that the car was fueled precisely at this filling station, you need to save cash a check. Lawyers are advised not to throw out checks until the next replenishment of the tank, as the recent increase in circulation on the inappropriate quality of gasoline. If this document is not on the hands, then claim you can still draw, but to prove the purchase of fuel will be harder. In this case, the testimony will help. In my case, all actions were taken after the incident, to ring round various offices, I decided to have after a car was towed to the garage. The first call was to the Department of Nature, where I made my complaint to the dressing. Requests from anonymous users, they do not take duty in mandatory record your name and contact information. The complaint referred to the appropriate department, and the next day to refuel the inspectors arrive for the taking of control samples for examination. Diagnosis of fuel in a laboratory lasts 7-10 days, according to its results at the gas station sent a letter. If the analysis showed that the material quality is poor, dressing included in the blacklist, which is freely available on the department's website. The next call was to the Federal Service, where the operator advised me to send by mail a written complaint to the free-form to it to add information about the check. On the basis of this document Inspectorate for Consumer Protection will consider economic crime. On the question of who will compensate the damage to repair the car, I was told that this can be done only through the court and suggested fly Mosekspertizy. The third call was, respectively, in an independent examination. There I was told that a contract with them worth 18,000 rubles. After his signature to the administration of stations sent a telegram of invitation to the removal of a sample of gasoline from the fuel tank of the affected vehicle. Three days later (the official time of notification) employee expertise comes to the parking place and in the presence of the owner and a representative sample of the fuel filling picks. The tube was sealed and constitute an act in which the signature put all those present. Analysis of the substance takes 7-10 days, after which the applicant is issued a document certifying or not certifying the inadequate quality of fuel. After that you should apply at the point of maintenance, where the master will diagnose the car. The conclusion must be made in writing, which would indicate that the cause of failure was just bad fuel. All repair work must be clearly fixed in the checks, so that later the money had been repaid in full. Collecting all documents can be sent to the leadership of the ill-fated refueling. Most likely, the company will meet the victim and would prefer to resolve the conflict peacefully, paying for repairs and possibly adding on top of non-pecuniary damage. Otherwise it is necessary to defend their interests in court. Text: Olga Zabelkina.
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