The service of renting a car is still not widespread among the average Russian tourists. As a rule, they still prefer to travel by taxi or by public transport, assuming that it will allow them to save a lot of money and time and save them from unnecessary red tape with the papers when you make your reservation. But is this true? Europeans have long preferred car rental, saving themselves from the "headaches" to travel on the chaise while traveling or business trip. On the Russian rental market we were told the experts of the oldest in Europe, car rental company Sixt, operating since 1912. Over its nearly century-old history of this company services became available to customers in more than 90 countries worldwide. This is a car rental with driver and without long-term leasing and car rental, airport transfer, car hire abroad, corporate fleet management and more. "Avto.ru: What are the features of a car rental in Russia? Sixt: Russian market is still not mastered. Active work in this country began in 2000-2001, during this time covered major tourist cities: Moscow, St. Petersburg, Sochi, Togliatti, Samara, etc. However, up to 90% of demand for car rental services in the capital. In recent years, in addition to corporate sales, traditionally played a leading role in the rent has increased significantly the number of private customers who book cars in Russia and abroad. In Russia, the income from the co-operation with tour operators is no more than 5-7%, while abroad his share reaches 50%. This area of ??activity for companies such as rent-a-car is one of the most promising. Our company is actively developing tourist destination, in which clients are available not only an international booking, but also purchase a package of services, which include car rental travel agent at the stage of travel planning. Also actively co-operate to airports, railway stations, hotels and other tourist facilities that are on a background of strong competition trying to fill range of services they provide. This is the most active points of sale for the car rental company. Almost in every more or less large airport or hotel guests are invited rental service avtomoblya. For example, Sixt has more than 50 international airlines and hotel chains. And although the work of many, especially among Russian (non-chain) hotels, but prospects for such development is really immense! Customers pay attention to car rental company discount programs, special offers and discounts from various companies. To conquer the Russian market of major European and American companies have shown the tenant what real quality service. Customers have become more demanding, in most cases a low price they choose a name and a high level of service of rent-a-car. Tenants are afraid to face the paperwork for processing and issuing machines, as well as accidents and unexpected technical problems as a result of which they may be thrown on the road. Our clients do not have to worry about that: we insure every vehicle that eliminates the need to reimburse the full cost of the car in an accident, provide technical assistance, consult experts and offer a service replacement "beaten" the car. A large part of our clients - foreigners living in Russia. Although buy a personal car sometimes goes cheaper, they prefer not to mess with the registration, paperwork and service. They pay us money for a quiet operation, thereby saving personal time and nerves. "Avto.ru: What makes car rental in various European countries? Sixt: In Europe, car rental services are more conventional, business trips to other countries and cities are usually accompanied by a rental car, often with the driver. The organization of meetings of business partners, VIPs, support events and presentations at the highest level, awards - all these and similar activities in one way or otherwise in need of transport services. For European businesses could not be easier and more convenient than contact the car rental company and book a few cars with a representative and courteous drivers who will take care of all of the transportation of guests. In Russia these services long considered VIP-service, but today the price of rent decreased significantly and became more acceptable. "Avto.ru: What cars often prefer to customers in Russia? And what - in Europe? Sixt: Russian tenants prefer fresh cars reputable brands, different efficiency and reliability characteristics, such as the Ford Focus, Volkswagen Golf, Ford Mondeo. These models are perfectly suited for our roads. In addition to car customers like to move on our roads on a powerful four-wheel drive jeeps. Groups of clients, we offer minibus with a driver so that you can not distracting on the road to see the city, combining a trip with a guided tour. More affluent Russian clients, as well as Europeans, more demanding in choosing a car. In winter, very popular spacious and comfortable SUVs and station wagons - they get the whole family to the ski resorts in Switzerland, Austria, Italy, etc., in the course of the summer light convertibles on which to make a nice trip to Europe. Customers who prefer to relax and travel in comfort, enjoy the extra services - such as ski and baby seats, etc. "Avto.ru: What can you say about car hire on the main tourist routes? Such as Turkey, Egypt, Tunisia, Greece, Spain, Thailand, Ukraine? Sixt: Speaking of small, local companies offering car rental, in every country and every city services differ in prices and specifics of service. There are also differences in preferences for brands - somewhere popular BMW, somewhere - Chevrolet. In other countries the fleet is wider than in Russia. In Cannes, our office is located Luxury cars, there are arranged well-known events, festivals, there gathers a lot of rich people who are relaxing on the Cote d'Azur, the most prestigious hotels and, of course, prefer to travel in luxury cars with drivers - Rolls-Royce, Bentley, Ferrari. .. The same major network companies such as Sixt, working on the franchise all over the world, do not depart from the standards of service. In each country the process of booking and issuing car will be identical. To the client from Russia to rent a car in another country, it is enough to book him in one of our offices. It saves a lot of money and time. Our customers in Europe, for example, available services Car Express - a special machine, with which you can submit information about yourself and print the necessary documents. Tenant, thus saving time, which makes car rental easy and familiar procedure. Many companies rent-a-car entered into contracts with airlines, major hotel chains, travel agencies. For example, the card holder for car rental airline credited bonuses, which may eventually be enough to free flight. Also entitled to discounts on hotel accommodation. "Avto.ru: How does the booking and subsequent rental car? Sixt: To rent a car you must provide information about themselves - passport number, copy of driver's license, credit card number. Depending on the class of machines required one or two credit cards. The more prestigious and more expensive machine, the larger the amount of the bond. Taking the car for temporary use, the customer can be assured that in case of accident or breakdown he'll have to pay the full repair. We have a system of fixed penalties in such cases - from 500 euros and up, depending on the car. This year, our clients become available service "reduction liability": a certain amount of responsibility of the tenant is reduced to zero, meaning he will not have to indemnify the company, no matter what happens with the machine. Text: Olga Zabelkina.
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