Wednesday, November 30, 2011

Emergency services on the roads

Along with the purchase of a car person automatically becomes the owner of a heap of problems that would confront him as on the roads and in various instances. The level of car sales in Russia is growing, along with new drivers. According to statistics, namely newcomers often get in an accident, and after road accident - a very great stress, to cope with this situation by virtue of not every driver. To help this poor guy ready to come to special autoclubs. These companies provide a wide range of services for motorists who purchased club cards, or occasional customers. Map is paid when purchasing, and assistance can come in any time period of its validity. May generally not be necessary, but in any case for the sum paid to a person gets quiet on the road. These firms have their own call-centers, departments applying for insurance, inspection station, discounts when accessing the partner companies of the club, tow trucks, service provision a club cab, driving a car with a mechanic on the road and much more. History of support services for motorists in this country starts with 1991, when in St. Petersburg was founded assistance company, "LAT". It serves cars in the Leningrad region, North-West Federal District and other cities in Russia. The range of services, "LAT" includes auto insurance, automotive information and referral services, emergency commissariat road repair, evacuation, help in the settlement of damages, an independent damage assessment and examination, repair at service stations, independent examination. The company also provides services to insurance companies, car dealerships, service stations and organizations have their own fleet. All transported by vehicles are insured at the time of shipment. Call-center is equipped with satellite navigation system, calls are made through multi-channel phone number - a member of the club can get advice on insurance issues and procedures for redress. Perpetual service card companies make it possible to make a prepayment tow, technical assistance and emergency commissioners. Tariff fixed by the payment date remains unchanged, and the map gives a 10 percent discount on services rendered, "LAT". To date, the company has a fleet of over 40 vehicles equipped with professional equipment and a modern radio. Mechanics go for help on compact mini-carts "Oka", and if the client can not repair the car on the road, call tow truck that delivers it to the place of repair. By the way, this company - one of the few who can handle trucks weighing several tons. In 1994, in St. Petersburg was opened emergency car care "SAVED-001," created by our German colleagues from the company RBS. Club cards this "bullet" can be bought in almost every booth, but in 1997 it ceased to exist. While trade cards "SPAS-001" and was fairly active, the best time to sell no more than 3,000 cards. Pioneers often faced with a similar problem in those years was not yet such indiscriminate "car boom. Moscow Automobile Club of "Angel" was launched in September 1994, its services extend to the territory of Moscow and Moscow region. Customers benefit from free services such as evacuation (total loading of the platform), repair of electrical, engine repair and cooling systems, diagnostics gasoline (petrol) engines, fuel system repair, replacement wheels and as an additional service - a trip to the store of spare parts and tire. Employees of Angel are known for their operational work. Yellow cars of the fleet of the club with special equipment for troubleshooting car and the tools to carry out repairs to the road conditions. In addition, customers advance warning about the cost of services required, as well as enjoyable moment is a broad list of partners, "Angel", where you can enjoy discounted rates. In 1996, following the example of Western auto clubs was founded in Moscow Automobile Club of Russia, the master of which more than 10 years of providing comprehensive care on the roads of 150,000 customers. During his work he went into the three largest auto clubs in Eastern Europe. The main objective of the company is to provide comprehensive care on the road, in addition to single service Automobile Club provides assistance to Russia on club cards. List of services includes tow (transports cars and minibuses), with technical assistance on the road, round the clock legal aid service "sober driver, emergency services Commissioner, car insurance, services for organizations, physical protection (assistance to motorists who find themselves in an unpleasant situation, when the other party threatens the health or life) and his own car service. Another capital club - "Hangar 17" - was founded in 1998. Specialists of the autoclub clock to help motorists on the roads. If you arrived wizard can not eliminate damage to the road, he calls the tow truck (if the vehicle can not move on their own) or is accompanied by car to the service. Transportation vehicles only with the full loading. In addition, if necessary, the client will bring the necessary spares to the site of damage or service center for this in the company have a special couriers to keep in touch with suppliers of spare parts and accessories. "Hangar 17" serves as a member of the club, bought myself a map, and ordinary motorists in need of prompt and quality care. Naturally, for card holders all services are cheaper, they also have priority in the order of service. In the northern capital in 1999, was founded by another major automobile club, which has so far successfully kept the market - "Automobile Club A24. To date, his services are used by more than 100,000 motorists. Become a member autoclub can help design your car insurance through the company or buying a service card, which you can pick up on several parameters. A24 Services include emergency assistance Commissioner (Protection of client interests in the traffic police and in court, the insurance company), the collection of documents on the accident in the traffic police, legal advice, evacuation, and emergency technical assistance, technical checkup, taxi or block the car wash, tire service, free oil changes, free diagnostics chassis, car rental and discount at the gas station "Lukoil". The club has its own inspection station, repair of which cost less. Coverage of the evacuation services is not limited to the territory of Moscow and the North-West region, but also in Finland. Available autoclub have tow trucks with the system fully loaded to avoid damage to the car, and tow trucks, carrying just two cars. All vehicles transported are insured. Club membership allows you to carry out repairs in Finland. If the repair is costly Automobile Club transports the car back at its own expense and are billed according to the account of the Finnish service. Newbie among Moscow car clubs - PAT (Russian automobile company). This is the first federal company that offers services to motorists in the 15 largest cities in Russia. The opening of offices held in the autumn of 2006 and in June 2007 started selling club cards and started a federal contact center. Trained specialists provide technical assistance on the road, evacuation services, emergency services commissioner (he arrives at the accident scene, is in talks with the traffic police and members of the incident, helped draw up the documents, take photographs the scene), offered legal advice, advice on documentation and tips buying a car. It is noteworthy that the head of the Legal Department of PAT is Sergei Volgin, one of the developers of "Traffic Act", known to many for consultation in automotive television shows and magazines. Members of the club PAT can take advantage of discounts at some filling stations, service stations and car washes, convenience stores of spare parts and accessories, as well as the favorable terms of insurance and lending. However, PAT provides assistance only to their cardholders (card valid for one year after activation, at the end of the period will need to purchase a new card). Popularity of a club system is growing among motorists. In other major cities and not the existing clubs to open their branches, either based new local autoclubs. Rates of membership card and payment services depend on the number and scope of work provided, but in any case benefit from the "road rescue services" beyond doubt - even if the motorist to be lucky and not once during his tenure maps do not need technical help, he can get legal advice any road issues. By the way, these cards are fairly common among women in the car, because many of them are not able to replace the wheels and recognize a simple breakdown, as well (which is really hiding the fact), speaking "live" with the cops and the dispatcher autoclub can protect them from extortion at roads.

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